Privacy Policy

Effective Date: January 1, 2026
Company Name: RESOLVIX AI LLC (“Company”, “we”, “our”, or “us”)
Website: resolvixai.com

1. INTRODUCTION:

RESOLVIX AI LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By accessing or using our website and services, you agree to this Privacy Policy.

2. INFORMATION WE COLLECT:

2.1 Personal Information: We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Billing and payment information

• Any other information you submit

2.2 SMS Opt-In Information: When you opt into SMS communications, we collect:

• Phone number

• Consent records (including timestamp, IP address, and opt-in method)

• Messaging interaction data

2.3 Automatically Collected Information: We may collect:

• IP address

• Browser type

• Device information

• Pages visited and usage data

2.4 Cookies & Tracking Technologies:

We use cookies and similar technologies to enhance your experience. See Section 9 for details.

3. SMS COMMUNICATION & DATA PRIVACY

3.1 SMS Data Usage: We use your phone number to send:

• Appointment confirmations and reminders

• Service notifications

• Account updates

• Promotional messages (only if consented)

3.2 SMS Data Protection & Non-Sharing Commitment:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not:

• Sell SMS opt-in data

• Rent phone numbers

• Share consent data for marketing

3.3 Opt-Out Instructions:

You may opt out at any time by: Replying STOP to any message.

3.4 Help Instructions:

For assistance: Reply HELP or Email us at [email protected].

4. HOW WE USE YOUR INFORMATION:

We use your information to:

• Provide and manage our services

• Communicate with you (including SMS and email)

• Process transactions

• Improve user experience

• Send marketing communications (with consent)

• Ensure security and prevent fraud

• Comply with legal obligations

5. DATA SHARING & DISCLOSURE: We may share information only in the following cases:

5.1 Service Provider: We may share information with trusted subcontractors who assist with:

• Customer support

• CRM systems

• Messaging platforms

• Payment processing

Note:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5.2 Legal Requirements: We may disclose information if required to:

• Comply with legal obligations

• Protect rights and safety

• Prevent fraud

5.3 Business Transfers: Information may be transferred in the event of:

• Merger

• Acquisition

• Sale of assets

6. DATA RETENTION: We retain personal information only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

When no longer required, data is securely deleted.

7. DATA SECURITY: We implement reasonable security measures to protect your data, including:

• Secure systems and servers

• Access controls

• Data protection protocols

• However, no method of transmission is 100% secure.

8. YOUR RIGHTS: Depending on your location, you may have the right to:

• Access your data

• Correct inaccurate data

• Request deletion

• Withdraw consent

8.1 Data Deletion Requests: To request deletion, contact at [email protected]. We will process requests in accordance with applicable laws.

9. COOKIES POLICY:

9.1 What Are Cookies: Cookies are small data files stored on your device when visiting a website.

9.2 Types of Cookies We Use:

a. Necessary Cookies - Enable core website functionality.

b. Functionality Cookies- Remember your preferences.

c. Analytical Cookies - Help us understand user behavior and improve performance.

d. Social Media Cookies - Used for sharing, tracking, and remarketing.

9.3 Managing Cookies: You can disable cookies through your browser settings. Learn more: https://internetcookies.org

10. THIRD-PARTY LINKS: Our website may contain links to external sites. We are not responsible for their content or privacy practices.

11. CHILDREN’S PRIVACY: Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

12. CHANGES TO THIS POLICY: We may update this Privacy Policy at any time. Updates will be posted with a revised date.

13. ACCEPTANCE OF THIS POLICY: By using our website, you agree to this Privacy Policy.

14. CONTACT INFORMATION:

RESOLVIX AI LLC
📧 Email: [email protected]
🌐 Website: resolvixai.com